Returns & Cancellations

We ask that before making any returns or exchanges, you please contact us so we can advise the best way to proceed with your request.

Terms & Conditions

  • Postage to send item/s back to us is at the customers expense.
  • Postage to send out an exchange is also at the customers expense and is required at the time we process your exchange.
  • If we make a mistake or have sent a faulty item, please email us to arrange, along with photos of the item/s. Must be contacted within 14 days of receiving your order.
  • All sale items are non-refundable, this includes any item purchased with a discount code, promotional sale, or as a bundled offer.
  • Tags must still be attached, and item is to be unused and in original condition.
  • Items must be returned within 14 days of delivery to qualify for an exchange/refund.
  • Exchanges are subject to stock availability.
  • We will contact you if there is a price difference for your exchange.

 

Address:
Motorsport Distributors Group Italy SRL
Via Cristoforo Colombo 61
89032 Bianco
Reggio Di Calabria
Italia

- please do not post anything back without prior contact

Returns Process
You are eligible to return your goods within 14 days of receipt.

Return Postage will be at the customers expense.

All returning items must be in original, unused condition, with tags still attached.

To Make a Return:

  1. Contact us with your return request and reasoning.
  2. Await for our confirmation and/or advice.
  3. Fill in the return form and send this back with the item/s to our listed address.
  4. Once we receive goods back, we will action accordingly.

Please Note: You will only be eligible for a refund of your items purchase price if you have paid full price. Any item purchased on sale or using a promotional discount are exempt from refunds. We can issue Store Credits or Exchanges only for these products.

Exchange Process
You are eligible to return your goods within 14 days of receipt.

Exchange Postage will be at the customers expense.

All returning items must be in original, unused condition, with tags still attached.

To Make a Exchange:

  1. Contact us with your exchange request, including the alternative size/item required.
  2. Await for our confirmation and/or advice. We will advise if what you would like to exchange to is available.
  3. Fill in the return form and send this back with the item/s to our listed address.
  4. Once we receive goods back, we will action accordingly.

Please Note: Exchanges are subject to stock availability.

If you are exchanging to something of more value, we will issue an invoice for the difference owed.

If you are exchanging to something of lesser value, we can:

  • Issue a refund for the difference (only valid on full-priced items)
  • Issue a store credit for the difference (to be used on a future order)
  • Select additional goods to add to the exchange to make up the value.

Cancellations & Order Updates
If you have placed your order in error or need to make changes, please contact us within 24 hours of placing your order.

Once your order has been processed, we are unfortunately unable to stop it from being shipped.

Please note:

  • After the order has been shipped, cancellations or changes are no longer possible.

  • If you wish to return the item, please refer to our Returns & Refunds policy above for instructions.

  • Order updates, such as shipping address changes, can only be accommodated before the order is processed.